The Diploma of Business (Operations) offered by QIBA is tailored to provide students with the essential knowledge and practical skills needed to excel in various operational roles within the business world.

This program is ideal for individuals who aspire to take on management positions or those who want to strengthen their operational skills. This diploma gives you the skills you need to succeed in the fast-paced business world, whether your goal is to take on a new role or progress in your existing one.

Diploma of Business (Operations) Course Overview

The Diploma of Business (Operations) provides a comprehensive understanding of business operations. It covers a broad spectrum of operational functions, including but not limited to resource management, financial planning, and team leadership.

Upon successful completion, graduates will be prepared to contribute effectively to the operational success of an organisation.

Fundamental Skills

The curriculum is structured to develop a strong foundation in business operations. Key areas of study include:

• Leadership and Communication: Students will develop effective communication strategies, build strong relationships, and lead and motivate teams.

• Critical Thinking and Problem-Solving: The program fosters analytical skills, enabling students to identify challenges, evaluate options, and implement solutions.

• Resource Management: Students will learn to utilize human, financial, and physical resources to achieve organisational objectives.

• Financial Management: The course provides a solid understanding of financial principles, budgeting, and financial planning.

• Sustainability: Students will develop knowledge of sustainable business practices and their implementation.

Career Pathways After Diploma of Business (Operations)

Graduates of the Diploma of Business (Operations) are well-prepared for a range of operational roles across diverse industries. Potential career paths include:

Operations Manager

An Operations Manager plays a crucial role in guaranteeing that a business operates efficiently and effectively. This involves managing the day-to-day activities of the company, streamlining processes, and implementing strategies to improve productivity. You will be responsible for monitoring the performance of various departments, ensuring that resources are used optimally, and identifying areas where operations can be improved. This role requires strong leadership skills, the ability to make quick decisions, and a deep understanding of the business’s goals and objectives.

Business Manager

As a Business Manager, your primary responsibility is to contribute to the overall strategic direction of the organisation. You will be involved in setting long-term goals, making decisions that align with the company’s vision, and managing core operations to ensure that the business remains competitive and profitable. Business managers often require you to work closely with senior management, oversee budgets, manage staff, and ensure that the company’s resources are used effectively. You will also need to stay informed about industry trends and adapt strategies to keep the business on track.

Office Manager

The Office Manager is the backbone of any office environment, ensuring that all administrative and operational functions run smoothly. Your duties will include coordinating office activities, managing supplies, handling communication between departments, and ensuring that the office is a productive and pleasant place to work. In addition to administrative tasks, you may also be responsible for managing office budgets, organising meetings, and supporting other staff members in their roles. Strong organisational skills, attention to detail, and the ability to multitask are essential in this role.

Team Leader

As a Team Leader, you are responsible for guiding a group of employees toward achieving their goals. This involves setting clear objectives, providing support and direction, and fostering a positive work environment. You’ll be the person your team looks to for guidance and motivation, ensuring that each team member is contributing effectively to the overall objectives. In this role, strong communication and interpersonal skills are key, as you’ll need to manage different personalities and work styles, resolve conflicts, and encourage collaboration within your team.

Project Manager

A Project Manager is tasked with overseeing specific projects from their inception to their completion. This includes planning the project’s scope, setting timelines, managing budgets, and coordinating the efforts of various team members to ensure that the project is completed on time and within budget. You will need to monitor progress, identify and mitigate risks, and ensure that the project meets all quality standards. Being a Project Manager requires strong organisational skills, the ability to manage multiple tasks simultaneously, and a keen eye for detail. Your goal is to deliver successful projects that meet the client’s or organisation’s expectations.

These roles are crucial in any business environment, and the skills learned in the Diploma of Business (Operations) at QIBA will prepare you to excel in any of these positions. 

Learning and Assessment

At QIBA, the Diploma of Business (Operations) program employs a blended learning approach, combining classroom instruction with practical exercises and assessments. Students will engage in simulated work environments to develop real-world problem-solving skills.

Assessment methods include but are not limited to written reports, case studies, presentations, and practical demonstrations. The evaluation process is designed to assess students’ knowledge, skills, and ability to apply learning to real-world business scenarios.

Entry Requirements

To enrol in the Diploma of Business (Operations) at QIBA, the following entry requirements must be met:

International Students

• Must be at least 18 years old and have completed the equivalent of Year 12.

• Must have an IELTS score of 6.0 or equivalent (with test results no more than 2 years old).

• Must participate in a course entry interview to demonstrate suitability for the course.

• Must participate in a Language, Literacy, and Numeracy (LLN) test and score 3 or above.

Alternative English Proficiency

English language competence can also be demonstrated by:

• Five years of education in an English-speaking country; or

• Successful completion of an English Placement Test.

Note: Other English language tests such as PTE and TOEFL are accepted, provided the results are equivalent to an IELTS score of 6.0.

Local Participants

• Must be at least 18 years old.

• Must have completed Year 12 or equivalent.

FAQs

What are the key benefits of studying the Diploma of Business (Operations) at QIBA?

The Diploma of Business (Operations) at QIBA equips students with essential skills in leadership, critical thinking, financial management, and resource management, preparing them for various operational roles in the business world.

What career opportunities are available after completing the Diploma of Business (Operations)?

Graduates of the Diploma of Business (Operations) can pursue roles such as Operations Manager, Business Manager, Office Manager, Team Leader, and Project Manager. These positions are integral to the efficient functioning of any business and offer opportunities for career advancement in diverse industries.

What is the learning and assessment approach in this program?

QIBA’s Diploma of Business (Operations) program uses a blended learning approach, combining classroom instruction with practical exercises. Students will engage in simulated work environments to develop real-world problem-solving skills. 

What are the entry requirements for international students to study Diploma of Business (Operations) at QIBA?

International students must be at least 18 years old, have completed the equivalent of Year 12, and have an IELTS score of 6.0 or equivalent. Additionally, they must participate in a course entry interview and a Language, Literacy, and Numeracy (LLN) test, scoring 3 or above.

How does the Diploma of Business (Operations) prepare students for leadership roles?

Students will learn to develop effective communication strategies, lead and motivate teams, and build strong relationships within an organisation, preparing them for leadership roles in business operations.